Streamline ITIL Services & Organisational Change
Overwhelmed by service transitions or outdated models?
As an independent consultancy, BOX3 crafts agnostic service management solutions and organisational change management, emphasising fair, impactful results for operational excellence. We harness this through our standard 3 lens focus, developed based on customer maturity, journey and focused execution
Develop roadmaps for service models and ITIL maturity to align with the organisation's long-term goals.
Make every decision faster, smarter, and future-proof
Vision
Service Operating Model Design & Implementation
ITIL Maturity Transformation
Target & Transition State Design
Crystal-clear blueprint of where you’re going, how to get there in phases, and how to take everyone with you.
We build you a lean, future-proof operating model that flexes as you grow – then help you land it without chaos.
Structured, multi-year journey from chaotic firefighting to predictable, value-driven service excellence.
Hands-on setup and management of ServiceNow and transitions for seamless, agile operations.
Execution
We run the cut-over, the contracts and the people plan so new services and suppliers go live without drama or downtime.
ITIL & Service Management Delivery
Service & Vendor Transition Management
Business Change & Communications
Hands-on design and rollout of processes, tools and teams that make ITIL (or your chosen framework) actually work in real life.
Clear messaging, stakeholder alignment and adoption programmes that make people want the change, not just endure it.
Prove your data is governed, your AI is ethical, and your future is secure.
Assurance
Service Design Review
We scrutinise your proposed services for usability, cost and supportability before you commit – catching expensive flaws early.
Transition Plan Assurance
Operating Model Review
Independent health-check of every runbook, timeline and risk log so your next big move lands smoothly and on schedule.
Honest, evidence-based assessment of your current ways of working – what’s broken, what’s gold, and what to fix first.
No sacred frameworks. No consultancy dogma. Just ruthless, independent firepower that turns chaos into calm and resistance into momentum.
Your advantage starts now. Talk to us.
Ready to Make Change Stick?
Service Management & Org Change That Crushes It.
Get in touch
Follow us
Pages
@ 2025 Box3 Ltd. All rights reserved.
Registered in England & Wales – 15909135
Partners
